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Burnsville Auto Repair

(952) 435-6411updated hours:
Mon - Fri: 7:00 AM - 5:30 PM
Sat: 8:00 AM - 2:00 PM
5

Great service guys. Keep it up

Alemayhu, we're happy to see your review! Whenever we can lend a hand, get in touch. -Fred H., Owner

- Honest-1 Auto Care Burnsville
5

They rescued my truck from the freeway, took care to make a fully researched quote and that is why we keep going to them for service.

5

Recently had brake work done on my Honda. Got an appointment scheduled quickly and the work was performed by knowledgeable and professional staff. Thanks James and Sarah. Highly recommended.

Thanks for bringing your car to our shop when you needed a hand! I'm glad that our team took great care of you and that you'd recommend us. If there's ever anything more you need, feel free to stop by. -Fred H., Owner

- Honest-1 Auto Care Burnsville
4

No comment

5

I don't normally visit mechanics as I typically do my own work on my vehicles. However, due to the cold and severity, I gave these guys a shot and they did not disappoint! The staff was extremely knowledgeable and above all, professional. They listened to the issue and respected that I knew what I was talking about. They walked me through each step of the repair with a friendly and honest demeanor. Thank you Honest1!

5

Even though they were extremely busy, they were able to squeeze me in for an oil change. Were prompt and informational. Would definitely come back. Thanks Dwayne.

We'll always do our best to fit you in, Cleta! Thank you so much for your kind review. If you ever need anything in the future, don't hesitate to reach out. -Fred H., Owner

- Honest-1 Auto Care Burnsville
4

Overall, did a decent job. They were able to fit me in if I could drop it off and they got it done within the window they said. Thank you. They offered to do a lot of extra things, new struts/shocks all around and new rotors along with the brake pads. Store manager said I don't really need the suspension just yet...so my thought is, don't offer it! I've never had to replace struts on a vehicle at 70,000 miles! This is about the same offering I got when I brought a different vehicle in here a couple years ago. It's a little annoying. Also, their oil change card they offer: FYI, it only covers 5 quarts, which doesn't cut it for a lot of vehicles. It does say that on the card, but it is easy to miss when you see the FREE in big letters. I also had to wait quite a while just to pay when I was done. The car door was unlocked when I went to the parking lot to get in my car. I asked the manager about that and he said they normally lock it.

Thanks for your review, Matthew! We always appreciate feedback, so it's nice to hear from you. Any time you bring your vehicle into our shop, we perform a comprehensive vehicle inspection. We make note of everything we see. We also try to be clear about what you need to do now vs. what you should plan for in the future. In the case of your struts this was something you should plan for. And thanks for the feedback on our VIP card. I will take it into consideration when I look at creating the next batch. I am sorry we left your vehicle unlocked, that was a mistake and we have reviewed with our staff. If you ever need a hand in the future, we'll be here to help. -Fred H., Owner

- Honest-1 Auto Care Burnsville
4

Nice place requires an appointment weeks in advance for an oil change though

5

My vehicle broke down spontaneously and they were the closest mechanic. I went in while they were pretty swamped (pre-holidays car checks) and they were able to squeeze me in. They gave me a rental car for no charge and had fantastic communication. Very impressed with the service!

It was a pleasure helping you out, Scott! Thanks for your review. If there's ever anything more you need, we'll be here to lend a hand. Happy holidays! -Fred H., Owner

- Honest-1 Auto Care Burnsville
5

Just had my whole family bring their car here because they are so great! Always polite and professional. Explains everything so I can understand. And the best prices around!

This just made our day, Jessica! Thank you for bringing the whole family here for a car check-up and for taking the time to share how impressed you've been with our team. We'll always make sure you get the best service around, and we'll be here if you ever need us in the future. -Fred H., Owner

- Honest-1 Auto Care Burnsville
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