I have worked with Honest 1 Auto Care in Burnsville several times to repair and maintain my 2015 Ford Escape, and I have had a great experience every time. I've worked with several team members, most recently Joe- they're diagnostic documents are SO THOROUGH!!! I feel safe and confident being able ask questions (as someone who struggles to understand higher concepts in vehicle care) because of their helpful, positive, and detailed process and demeanor. And I can also reference the notes later, which is fantastic. I've been able to trust them to double check and fix other companies poor work- they were objective and constructive with the project which was impressive. This shop and it's team members are who my family will rely on for as long as they'll have us! I find their work is high quality, their prices are absolutely fair, the guys in the shop treat you kindly/ respectfully, and really support you in keeping your ride in good shape.
Brittni, I will be sure to pass along your great review to the rest of my team! It was a pleasure helping you find what you need and getting you back on the road as soon as possible. We pride ourselves on our customer service skills, so its great to hear that we are doing our job right! Please do not hesitate to call if there is anything else we can do for you. Thank you, Brittni! - Fred H., Owner
- Honest-1 Auto Care Burnsville