Burnsville Auto Repair

(952) 395-5241updated hours:
Mon - Fri: 7:00 AM - 5:30 PM
Sat: 8:00 AM - 2:00 PM
4

5

5

My vehicle started making a noise, and while I had a hunch on what the noise was, I still brought it in to be checked. They were professional, friendly, honest and did a great job servicing my vehicle. Thanks!

Thank you, Samantha, for taking the time to leave us a great review. Our goal is to provide our customers with honest, reliable service. We appreciate your feedback and look forward to seeing you in the future! - Fred H., Owner

- Honest-1 Auto Care Burnsville
5

I was very impressed with Honest-1 and if I have future repair needs will absolutely be returning to this shop! They were able to take in my Mariner right away on Monday afternoon (1/3) and even gave me and my kids a free Lyft ride home so I didn't have to wait around for the diagnosis results. Communication from the shop was constant, via email, text, and phone, and very detailed - they sent photos of my car and the details of their inspections, and even photos of the techs working on my car, so I knew who was wrenching on my vehicle! They couldn't determine the source of the leaking coolant the same day I dropped it off but right away next morning I received an email/text with photos showing and explaining that I needed a new water pump and timing belt and fluid flush. I have needed few auto repairs done in my life so I cannot speak to whether or not their repair estimate was low or high but they allowed me to use a 10% off coupon on their website, which saved me $114 on my bill - THANK YOU!!! I received frequent updates on the status of my vehicle's repair and my vehicle was done on Wednesday (1/5), before the promised date of 1/6. I absolutely was not expecting my car to be done this quickly (everything seems to be slow these days with COVID and nobody working) and was quite pleased at this! The shop called me Wednesday afternoon to let me know it was finished (plus I received the emails and texts) and was again able to arrange a Lyft ride for me to bring me to the shop to collect my car. I don't drive much - yet - but I trust the repairs were done properly and I love knowing the shop offers a three year warranty on their work and free towing too - great perks! Everyone at the shop was friendly, the work was done fast, communication was excellent, and I have my car again. Thanks for the great service, Honest 1!!!

Rachel, I will be sure to pass along your great review to the rest of my team! It is always our pleasure to provide detailed information about your vehicle and getting you back on the road as soon as possible. We pride ourselves on our customer service skills, so its great to hear that we are doing our job right! Please do not hesitate to call if there is anything else we can do for you. Thank you, Rachel! - Fred H., Owner

- Honest-1 Auto Care Burnsville
4

I had an 11:00 appt., they were on time and gave me a list of things to consider and no pressure.

Lela, thank you so much for taking the time to leave this great review! We take pride in customer service and appreciate you putting your trust in us. We look forward to seeing you next time! - Fred H., Owner

- Honest-1 Auto Care Burnsville
4

5

This team was awesome! Brendan made sure to address each costumer by name, remembered important details (ie needing car some in time for day care pick up) and was super flexible! The team was compassionate, willing to problem solve (even with customers without appointments) and All seem to genuinely like their jobs. Very comfortable, knowledgeable and will be Going back for sure!

5

I am on a walker and extremely grateful for the care and service I was given at the Burnsville location. Helped me in and out of my car and did a quick oil change and let me know what is needed in the future. Highly recommend them !

Thank you for choosing Honest-1 of Burnsville, Kathleen! Our main concern has always been the safety and satisfaction of our customers. Thank you for taking the time to leave us a great review! - Fred H., Owner

- Honest-1 Auto Care Burnsville
4

Needed a quick turnaround because I had to go back to work. They completed in 45 min approximately a process that takes about an hour.

5

Not only were they quick to get my car into, they were really helpful with any questions, kept open communication, and made sure my car was completely fixed. Some of the best customer service I’ve received.

Honest-1 Auto Care Burnsville is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Burnsville (952) 395-5241 if you have any issues in accessing any area of our website.