Burnsville Auto Repair

(952) 435-6411updated hours:
Mon - Fri: 7:00 AM - 5:30 PM
Sat: 8:00 AM - 2:00 PM
5

Brody and the team were amazing. My engine started smoking and they were the closest repair center. I pulled in an hour before they were closed. I was lucky it wasn't a serious problem, but they had to order a part. They got the part, fixed the problem and I was out before they closed. Very professional and friendly. I'll be back!

5

Such a great experience! Completely transparent and very friendly! Will definitely be back

5

I just want to say that the people at H-1 are amazing. Its very easy to take your vehicle in, get a repaired or maintenance done without a hitch and give a great review..... ... that was not my experience. I'm from over an hour away and I went to H-1with an emergency. Things did not go well and it was a very rocky start. With that said, I have never dealt with a company that was so willing to own up to a mistake with no excuse at all and then take care of the client as well as Honest 1. Fred, The owner, called me the very next day with a complete rundown of what went wrong and how they were going to fix the problem. Joe the Manager, then called me every day from the morning Fred called until the day I picked my truck up... And, By the way, the truck runs great. If you are in the Metro Area, look for an Honest 1 shop and give them a shot. You won't be sorry. Thanks for reading

5

Check in was quick & easy. The oil change took less time then I expected. Excellent service!

4

Very friendly service and done quickly and professionally. Be sure to talk through recommended services as they like to throw in extras that don't necessarily need to be done. (I.e. spark plugs, brake fluid), unless of course your car is having issues in these areas. Mine was not. Also, thought price was a bit high. For back brakes it was $450. I've had it done for $300 at Tires Plus and a small St. Paul shop for $400. Needed mine fixed ASAP or would have shopped around a bit more. Overall, satisfied with my experience.

5

My first time going here and they were great! As a woman, I have to be wary about what car repair shops I go to because I've already had other shops try to take advantage of me. I also really find the inspection information helpful since they have photos and recommendations. I like that they didn't try to sell me on getting EVERYTHING done and were honest about what was crucial and needed immediate attention. The price is very fair too. Definitely recommend.

5

Great customer service and very timely. I was nervous to visit an unknown mechanic (visiting from out of town) but felt that I received very good service here. I needed a light in my car changed, and Honest1 took me in without an appointment and quickly fixed my issue. They even gave my dog treats while we waited. I would definitely use them again.

5

I've been going here to get my oil change for my WRX since the dealerships charge more than $100 for an oil change when this place is pretty much half that cost. It's an oil change, you're in and out in no time. I could do the oil change myself but I'd rather just drop off the car and get back to work (or grab lunch). The front office staff is knowledgeable and they don't give you the typical sales pitch. They are as they say they are, honest! I like the digital inspection they have. Being able to see a review of what they inspect on the car and what might need replacing soon like air filter helps with making decisions on whether I can do it on my own time or just let them complete the service. During this time with the pandemic, they've been very good with their COVID policies. My wife and I take our vehicles here for oil changes and will continue to do so in the foreseeable future!

5

This was my second time bringing my vehicle to be serviced. Not only was the service fast and friendly, it was a blessing to me financially! I am grateful for God’s unexpected blessing and definitely recommend this establishment. Blessings to this business and all who work here.

5

Honest-1 Auto Care did a very good job of diagnosing and repairing my tire (which had a slow leak and would no longer hold adequate air pressure), at a very fair and reasonable price.

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