Burnsville Auto Repair

I don't normally visit mechanics as I typically do my own work on my vehicles. However, due to the cold and severity, I gave these guys a shot and they did not disappoint! The staff was extremely knowledgeable and above all, professional. They listened to the issue and respected that I knew what I was talking about. They walked me through each step of the repair with a friendly and honest demeanor. Thank you Honest1!

Even though they were extremely busy, they were able to squeeze me in for an oil change. Were prompt and informational. Would definitely come back. Thanks Dwayne.

Overall, did a decent job. They were able to fit me in if I could drop it off and they got it done within the window they said. Thank you. They offered to do a lot of extra things, new struts/shocks all around and new rotors along with the brake pads. Store manager said I don't really need the suspension just yet...so my thought is, don't offer it! I've never had to replace struts on a vehicle at 70,000 miles! This is about the same offering I got when I brought a different vehicle in here a couple years ago. It's a little annoying. Also, their oil change card they offer: FYI, it only covers 5 quarts, which doesn't cut it for a lot of vehicles. It does say that on the card, but it is easy to miss when you see the FREE in big letters. I also had to wait quite a while just to pay when I was done. The car door was unlocked when I went to the parking lot to get in my car. I asked the manager about that and he said they normally lock it.

Nice place requires an appointment weeks in advance for an oil change though

My vehicle broke down spontaneously and they were the closest mechanic. I went in while they were pretty swamped (pre-holidays car checks) and they were able to squeeze me in. They gave me a rental car for no charge and had fantastic communication. Very impressed with the service!

Just had my whole family bring their car here because they are so great! Always polite and professional. Explains everything so I can understand. And the best prices around!

Went above and beyond the repair work! So polite and professional. I was able to get a loaner car so I could go to work. Very impressed!

Usually can let you in that day or first thing the next. The managers are very helpful and nice.

A shop that has a small town feel with quality mechanics at a fair price.

We had our 06 CTS serviced here by Mike and his team. They are phenomenal, professional and willing to work with us. They kept us abreast of the services that needed to be done. They offered a really good loaner while vehicles was being serviced and the coffee was an added plus. Thank you Honest Auto. TeamWildar