Brought vehicle in for an oil change and intake air filter replacement. Made the appointment for 8AM and they put it on the rack immediately. Took about a half hour or so, as they did a thorough inspection also. The cost was right in line with any other shop, but much better quality work. I trust a certified mechanic and Honest-One. The waiting are is like a living room, great coffee, comfortable chairs, etc. Makes the wait very pleasant. I'm coming back to have some more work done on my other vehicle, and wouldn't think of going anywhere else. Finally, the managers are all sharp, friendly, and sincere.