I had driven by on my way to work and decided to give this place a try. From the moment I walked in it was a different experience, clean and comfortable. The mechanic I spoke with to set up an appointment was friendly and accommodating. I didn't feel like a complete idiot trying to describe the problem. When I arrived the next day a/the manager set me up in the system and was very polite when describing the process. He called me back to verify what they had found. He let me choose what parts to fix and which I wanted to wait on. It was informative and helpful. He even took the time to sign me up on their discount program which saved me more money than the cost of the program, plus I still have at least two more free oil changes I'll certainly be using. It's unreal how helpful they are without being pushy. I have already recommended them to co-workers.