Fabulous service, done in a timely fashion. I enjoyed the waiting area as it was clean and offered water and coffee/hot chocolate and snacks. It did not smell of oil or exhaust fumes - it was very pleasant. I did my homework and my car dealer would have charged me $100 more and the competitor down the street was priced the same but had a dirty, stinky waiting area. I also purchased the VIP Coupon Club card that has 3 free oil changes, two free tire rotations, 3 free different inspections along with saving on various services!